Help! Status adusted and now USCIS says case still pending

My husband and I have been married 6 years, I am a natural born
citizen, we have two kids. A year and a half ago we decided to apply
for residency (he's been working on a diplomatic visa for 15 yrs here).
Last October we went for the interview, they stamped his passport with
the I-551 stamp and said his card would then come in the mail, welcome
to the US. Shortly after, we moved, notified the USCIS of our change
of address. After 9 months passed and we didn't receive any
correspondence, we called the USCIS only to find out the address change
had never been recorded. About a month later, we received a second
"appear for an initial interview" letter, now from the new
jurisdiction. This was the interview we did one year previously. When
we called, we were informed that his case was not approved but rather
pending. We were told to go in with all of our documents to see what
was wrong. We appeared for the interview this Wednesday, documents in
hand, only to be told that his file had never been transferred from DC
to Baltimore and they could do nothing. They also refused to re-stamp
his passport, and his I-551 stamp expired that same day. They said
they could not stamp his passport without his file, since the computer
said his case was pending and his passport said otherwise. No one
could explain what has happened. They also told him he could not
travel outside the US until his case was resolved, but they gave no
time frame nor mechanism to do so. ALL OF THIS for a person who was
congratulated and told he was a resident one year ago. Does anyone
have any idea what we can do to try to resolve this? He needs to
travel for work in a few weeks, but Baltimore insists they've requested
his file, and the DC office insists it's never been requested, and
neither office is willing to help.

Sorry, I can't help you but I just want you to know I feel youru pain.
These people at USCIS are the biggest goddamned incompetent idiots on
the planet!

If I were you (maybe someone here will say this is useless and maybe
they're right) I would contact my local congressman; send a clear and
consise letter and ask for help. I would beg for help from someone who
might be able to do something. Otherwise you'll probably have to get an
attorney. These people at USCIS just screw up everything and then YOU
pay the consequences!

They have gotten my wife's name and birthdate wrong TWICE in a row on
her green card and then on her citizenship app. And when we went to
USCIS office to fix it, with birth certificate and translation in hand,
they refused to fix it. Told us we would have to re-apply, spend more
money, wait more time... Effing MORONS and A-HOLES! I'm surprised you
dont hear about people going "postal" there about once a week...

My husband and I have been married 6 years, I am a natural born
citizen, we have two kids. A year and a half ago we decided to apply
for residency (he's been working on a diplomatic visa for 15 yrs
here).
Last October we went for the interview, they stamped his passport with
the I-551 stamp and said his card would then come in the mail, welcome
to the US. Shortly after, we moved, notified the USCIS of our change
of address. After 9 months passed and we didn't receive any
correspondence, we called the USCIS only to find out the address
change
had never been recorded. About a month later, we received a second
"appear for an initial interview" letter, now from the new
jurisdiction. This was the interview we did one year previously.
When
we called, we were informed that his case was not approved but rather
pending. We were told to go in with all of our documents to see what
was wrong. We appeared for the interview this Wednesday, documents in
hand, only to be told that his file had never been transferred from DC
to Baltimore and they could do nothing. They also refused to re-stamp
his passport, and his I-551 stamp expired that same day. They said
they could not stamp his passport without his file, since the computer
said his case was pending and his passport said otherwise. No one
could explain what has happened. They also told him he could not
travel outside the US until his case was resolved, but they gave no
time frame nor mechanism to do so. ALL OF THIS for a person who was
congratulated and told he was a resident one year ago. Does anyone
have any idea what we can do to try to resolve this? He needs to
travel for work in a few weeks, but Baltimore insists they've
requested
his file, and the DC office insists it's never been requested, and
neither office is willing to help.

Considering everything you wrote: hire a lawyer to get things moving.
You could do it yourself, but it will take valuable time.
Use your resources wisely and get this finished up quickly-- the few
hundred dollars that it will likely cost are nothing compared to the
amount of time you'd spend learning who/when/what to contact/do.
Additionally, immigration attorneys have access to resources and
contacts inside the agency that we just don't have.
www.aila.org is the immigration lawyer's organization.

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